Legal Notices and Regulatory Information
Boutique Law LLP is a limited liability partnership registered in England and Wales (Partnership Number OC416078) and its registered office is Ground Floor West, 9 Gray’s Inn Square, London WC1R 5JD. Boutique Law LLP is authorised and regulated by the Solicitors Regulation Authority (SRA Number 637710). Boutique Law LLP’s members are Anand Doobay, Christina Russell, Sharon Persaud and Jago Russell and “partner” is used to denote a member of the LLP.
Boutique Law LLP (“we”, “us”, “our”) provides advice on the basis of our terms of business. No liability is accepted or responsibility assumed for advice given or services supplied to persons who are not expressly clients of Boutique Law LLP.
Boutique Law LLP is authorised and regulated by the Solicitors Regulation Authority (“SRA”). The SRA Standards and Regulations set out our professional and ethical rules and obligations (including the Principles and the codes of conduct for individuals and for firms) and can be viewed at www.sra.org.uk. One of our partners is a barrister who has been called to the Bar of England & Wales and is also regulated by the Bar Standards Board (“BSB”). The BSB Handbook (4th edition) (1 April 2019) (including the BSB Code of Conduct) sets out further relevant professional and ethical rules and obligations which can be viewed at www.barstandardsboard.org.uk. We maintain professional indemnity insurance as required by the SRA Indemnity Insurance Rules and will provide the details of our qualifying layer underwriter to clients on request.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem. In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint then you can request our complaints procedure. Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority.
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint; and
No more than six years from the date of act/omission; or
No more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
If your complaint relates to our invoice, you may also be entitled to apply to the court for an assessment of the invoice under Part III of the Solicitors Act 1974.
Boutique Law LLP is registered for Value Added Tax (VAT number 267622288). If you have instructed Boutique Law LLP as an individual to act for you in your personal capacity then, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a fourteen day cooling-off period during which you may decide to cancel your contract with us. If you expect us to provide advice and services during that fourteen day period but also wish to cancel your contract during that period, you agree that you will be liable for any fees or expenses chargeable for legal advice and services incurred up to and including the date of cancellation. If you would like further information, including a template cancellation form, please contact us. Boutique Law LLP’s policy is to account to our clients for interest if the amount of interest payable is greater than £20.
You can contact one of our partners if you receive a communication which purports to come from Boutique Law LLP and want to check whether it is a genuine communication. Sometimes scams involve sending com-munications which incorrectly suggest they are from lawyers- see
Website Terms and Conditions
We may need to revise these Terms and Conditions and policies in the future. You should therefore review this page regularly to ensure that you are aware of any changes. The contents of our website including all information and materials appearing within webpages and downloads are general. We have used reasonable endeavours to ensure the accuracy and completeness of the contents but the information does not constitute legal or professional advice and must not be relied on as such. The use of our website cannot create a lawyer/ client relationship between you and Boutique Law LLP. If you require specific legal advice or representation, please contact us.
You may have to the right to ask us to access and amend the personal information we hold about you. Please contact us for further information. Boutique Law LLP uses your information in order to improve our services and websites, and to provide you with information and services that you request from us or which we feel may interest you. We will not share your information with third parties without your consent, except if we are required to by virtue of a legal, regulatory or professional obligation or in accordance with our terms of business (if you are a client of Boutique Law LLP) or as set out in in our Cookies Policy. You accept that the transmission of personal information and other data via the internet is not completely secure. Boutique Law LLP cannot guarantee the security of your information when it is in the process of being transmitted to or from our website.
If you have any questions or concerns about our website or about these Notices, or would like further information about your privacy rights, please contact us.